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      Back to home
      1. Knowledge Base
      2. FAQs
      3. Dispute Rate
      • FAQs
        • Disputes
        • Dispute Process
        • Dispute Rate
        • Win Rate
        • EMV
        • Friendly Fraud & Chargeback Fraud
        • High Risk Merchants
        • Pre-Arbitration & Arbitration
        • Prevent Disputes
        • Reason Codes
        • Representment
        • Retrieval Requests
        • Responding to Disputes
        • Dispute Time Limits
        • True Fraud Prevention
      • User Guide
        • Overview
        • Account Settings
        • Dispute Workflow
      • Integrations
        • Ecommerce Platforms
        • Gateways
        • Processors
        • CRM / Shipping

      If I win a dispute, will it still count toward my dispute rate?

      Unfortunately, even if you won a dispute, it will still count toward your total dispute rate. The best way to prevent and mitigate disputes is to apply the best dispute prevention practices, fraud screenings, and execute a timely response to retrieval requests (a.k.a., inquiries).

      Xomi, Inc. (d/b/a Chargeback) Help Center
      • Go to Chargeback Help Center