What is a return item dispute?

    A return item dispute can be used to represent either of the following:

    1. A fee withdrawn from a customer’s account due to a charge or check processed by the bank that the processor ended up rejecting. In other words, a return item dispute can result from an unpaid check.
    2. A demand by a credit-card provider for a retailer to make good on the loss on a fraudulent or disputed transaction.
    Xomi, Inc. (d/b/a Chargeback) Help Center