Knowledge Base
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    Win Rate
    • FAQs
      • Disputes
      • Dispute Process
      • Dispute Rate
      • Win Rate
      • EMV
      • Friendly Fraud & Chargeback Fraud
      • High Risk Merchants
      • Pre-Arbitration & Arbitration
      • Prevent Disputes
      • Reason Codes
      • Representment
      • Retrieval Requests
      • Responding to Disputes
      • Dispute Time Limits
      • True Fraud Prevention
    • User Guide
      • Overview
      • Account Settings
      • Dispute Workflow
    • Integrations
      • Ecommerce Platforms
      • Gateways
      • Processors
      • CRM / Shipping
      Back to home
      1. Knowledge Base
      2. FAQs
      3. Win Rate
      • FAQs
        • Disputes
        • Dispute Process
        • Dispute Rate
        • Win Rate
        • EMV
        • Friendly Fraud & Chargeback Fraud
        • High Risk Merchants
        • Pre-Arbitration & Arbitration
        • Prevent Disputes
        • Reason Codes
        • Representment
        • Retrieval Requests
        • Responding to Disputes
        • Dispute Time Limits
        • True Fraud Prevention
      • User Guide
        • Overview
        • Account Settings
        • Dispute Workflow
      • Integrations
        • Ecommerce Platforms
        • Gateways
        • Processors
        • CRM / Shipping

      What is a win rate?

      A win rate measures your team's success rate in winning against disputes. This metric helps analysts and merchants analyze how well they are protecting revenue based on the wins-losses from every dispute case.

      Xomi, Inc. (d/b/a Chargeback) Help Center
      • Go to Chargeback Help Center